Privacy Policy

Effective date: November 3, 2025
Last updated: November 3, 2025

This Privacy Policy explains how Texas Council of Community Centers, Inc. (“TCCC,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit https://txcouncil.com (the “Website”) or interact with us. This Policy applies to visitors, users, and legal permanent residents of the United States.

If you are looking for information about cookies specifically (including consent preferences), please see our Cookie Policy.

We do not sell or share personal information for monetary consideration; however, we may disclose certain personal information to third parties under circumstances that might be deemed a “sale” or “sharing” under some state privacy laws (e.g., Texas TDPSA/other state laws). You can exercise your opt-out choices using the controls described below.

1) Who we are & how to contact us

Controller: Texas Council of Community Centers, Inc.
Address: Westpark Building 3, Suite 225, 8140 N. Mopac Expwy., Austin, TX 78759, United States
Website: https://txcouncil.com
Email: communications@txcouncil.com

2) Information we collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“personal information”), such as:

  • Identifiers & contact details (name, email address, phone number, mailing address).

  • Account & profile data (if we provide logins/roles for resources or events).

  • Form submissions & communications (e.g., Gravity Forms contact requests, support inquiries, attachments, feedback).

  • Device/technical data (IP address, browser type/version, OS, device identifiers, network info, approximate location derived from IP).

  • Usage data (pages viewed, time on page, referring/exit pages, links clicked).

  • Cookie/tracking data (see Cookie Policy for details and choices).

  • Event, newsletter, or program data (if you sign up for updates, events, or programs).

We do not intentionally collect sensitive personal information through the Website. If we ever request or process sensitive data (e.g., precise geolocation), we will do so with appropriate notice and, where required, consent.

Sources of data. We collect information (i) directly from you, (ii) automatically from your device via cookies and similar technologies, and (iii) from service providers/partners that help us operate the Website (hosting, security/CDN, analytics, email delivery).

3) How we use personal information

We use personal information to:

  • Provide, operate, secure, and maintain the Website and our services.

  • Respond to your requests and communications (e.g., contact forms, program inquiries).

  • Analyze Website performance and improve user experience.

  • Send administrative notices and service-related communications.

  • Detect, investigate, and prevent fraud, security incidents, and abuse.

  • Comply with legal obligations and enforce policies.

4) Cookies and similar technologies

We use cookies and similar technologies for essential functionality and for audience measurement/analytics. See our Cookie Policy for the specific cookies we use, their purposes, and how to manage your preferences.

  • Manage preferences: Use the “Manage Cookies / Opt-Out” control in our footer or any link/button labeled Manage Cookies (Complianz).

  • Universal signals: Where required by applicable law, we honor recognized browser-based opt-out signals (e.g., Global Privacy Control).

5) Disclosures of personal information

We may disclose personal information to:

  • Service providers/processors that perform services on our behalf (e.g., hosting and security/CDN such as Cloudflare, analytics such as Google Analytics, form processing/email delivery such as Gravity Forms/Mail services). These parties are restricted from using personal information for purposes other than providing services to us.

  • Legal, safety, and compliance recipients (e.g., to comply with law, respond to lawful requests, protect our rights, users, or the public).

  • Corporate events (e.g., mergers, reorganizations), subject to appropriate protections.

Sales/Sharing. We do not sell personal information for money. Some disclosures (e.g., certain analytics or advertising technologies) could be interpreted as a “sale” or “sharing” under state law. If/when applicable, you may opt out via our cookie preferences and other methods described below.

6) Retention

We retain personal information only as long as needed for the purposes described in this Policy (including security, legal, and reporting requirements). Retention periods vary by data type and context (e.g., form entries needed for follow-up or audit are kept for a limited period consistent with our records schedule).

7) Security

We implement administrative, technical, and physical safeguards designed to protect personal information (e.g., access controls, encryption in transit, logging, regular updates). No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8) Children’s privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can delete it.

9) Your privacy rights (United States)

Depending on your state of residence (including Texas), you may have the right to:

  • Confirm and access the personal information we maintain about you.

  • Correct inaccuracies.

  • Delete personal information, subject to lawful exceptions.

  • Data portability (obtain a copy in a portable format).

  • Opt out of: (i) targeted advertising, (ii) the sale of personal information, and (iii) certain profiling with legal/similarly significant effects.

  • Limit the use and disclosure of sensitive personal information (where applicable).

  • Appeal our decision if we decline to act on your request.

We will not discriminate against you for exercising these rights.

Texas (TDPSA) notes. Texas residents may request access, correction, deletion, portability, and may opt out of targeted advertising, sale, and certain profiling. We recognize universal opt-out mechanisms where required by law.

10) How to exercise your rights

You (or your authorized agent, where permitted) can submit a request by:

  • Using the Manage Cookies / Opt-Out control provided by our Complianz banner/preferences (for opt-outs related to cookies/“sale”/“sharing”).

  • Emailing communications@txcouncil.com with the subject line “Privacy Request” and describing your request (access, correction, deletion, portability, opt-out, limit sensitive PI). We will verify your identity (and authority, if you are an agent) before acting on the request.

Appeals. If we deny your request, you may appeal by replying to our response with “Privacy Appeal” in the subject line. If your appeal is denied, you may have the right to contact your state Attorney General.

11) Third-party links and services

The Website may link to third-party websites/services. Their privacy practices are governed by their own policies. We encourage you to review those policies before interacting with third-party sites or tools.

12) International visitors

This Website is intended for use in the United States. If you access it from outside the U.S., your information may be processed in the U.S., where laws may differ from those in your location.

13) Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was most recently revised. Material changes will be posted on this page and, where appropriate, notified to you by other means.

14) How to contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

Texas Council of Community Centers, Inc.
Westpark Building 3, Suite 225
8140 N. Mopac Expwy., Austin, TX 78759, United States
Website: https://txcouncil.com
Email: communications@txcouncil.com

Disclosures about tools we use (for transparency)

  • Cloudflare (security/CDN): Used to protect the Website from malicious activity and to improve reliability/performance (may collect limited technical data necessary for these purposes).

  • Google Analytics (GA4): Used for aggregated usage analytics; GA4 helps us understand how visitors use the Website.

  • WordPress & Gravity Forms: Used to host the Website and process form submissions; form entries are stored securely and retained per Section 6.